Legal
Terms and Conditions
Version 1.0 — April 2025
These terms and conditions apply to all agreements between PadelPlanning B.V. (hereafter: "PadelPlanning") and its customers. By using the PadelPlanning platform you accept these terms.
Article 1 — Definitions
Article 2 — Formation of the agreement
The agreement is formed at the moment the Customer:
- takes out a subscription via the website or following a demo request, and
- has paid the one-off setup fee, and
- has activated the platform access provided.
Article 3 — Subscription and payment
3.1 The subscription runs per calendar month and renews automatically unless cancelled in time (see Article 7).
3.2 Payment is made by SEPA Direct Debit, iDEAL or card, in advance each month.
3.3 If payment is not made on time, access to the Platform is temporarily suspended. PadelPlanning is entitled to charge statutory interest.
3.4 PadelPlanning reserves the right to change its rates with at least 30 days' notice. You may cancel the agreement if you do not agree to the rate change.
One-off setup fee
In addition to the monthly subscription, a one-off setup fee applies (depending on the plan). This fee is non-refundable.
Article 4 — Use of the platform
4.1 The subscription entitles the Customer to use the Platform for their own padel school (locations) in line with the chosen plan.
4.2 The Platform may not be resold, sub-licensed or made available to third parties outside the Customer's own organisation.
4.3 The Customer is responsible for use of the Platform by their staff and instructors.
4.4 PadelPlanning endeavours to achieve availability of at least 99.5% per month, excluding planned maintenance.
Article 5 — Intellectual property
All intellectual property rights in the Platform (software, design, content) belong to PadelPlanning. The Customer obtains only a non-exclusive, non-transferable right of use for the duration of the subscription. The Customer retains all rights to the data they enter into the Platform.
Article 6 — Liability
6.1 PadelPlanning's liability for direct damage is limited to the amount paid by the Customer in the 3 months preceding the event causing the damage.
6.2 PadelPlanning is not liable for indirect damage, consequential loss, lost profit or missed savings.
6.3 PadelPlanning is not liable for damage caused by force majeure, outages at third parties (Stripe, Mollie) or improper use of the Platform.
Article 7 — Cancellation
7.1 The Customer may cancel the subscription monthly, observing 30 days' notice before the end of the current month.
7.2 Cancellation must be submitted in writing to info@padelplanning.nl.
7.3 After cancellation the Customer retains access to the Platform until the end of the paid period. Data is then kept for 30 days and subsequently deleted.
7.4 PadelPlanning may terminate the agreement with immediate effect in the event of a serious breach of these terms.
Article 8 — Personal data
PadelPlanning processes personal data in accordance with the GDPR and the Privacy policy. For personal data of end users (players, members) that the Customer enters into the Platform, PadelPlanning acts as processor. PadelPlanning provides a data processing agreement on request.
Article 9 — Governing law and disputes
These terms are governed exclusively by Dutch law. Disputes will be submitted to the competent court in the district of Utrecht, the Netherlands, unless the parties agree in writing on another form of dispute resolution.